Privacy Policy

Last updated: 25 May 2026

This Privacy Policy describes how ClutchFinal ("we", "us", or "our"), operated by ClutchFinal Pty Ltd (ABN 12 345 678 901), collects, uses, and discloses personal information when you visit and use clutchfinal.pro (the "Website"). We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

ClutchFinal is an Australian gaming media platform providing video game reviews, esports tournament coverage, and gaming community news. Our registered office is located at Level 4, 350 Collins Street, Melbourne VIC 3000, Australia. You can contact our Privacy Officer at [email protected].

2. Information We Collect

We may collect the following types of personal information:

2.1 Information You Provide Directly

• Contact form submissions: your name, email address, and the content of your message when you contact us via our website.
• Newsletter subscriptions: your email address when you subscribe to our mailing list.
• Review submissions: your name, email address, and any content you submit for potential publication.
• Tournament registration interest: your name, contact details, and gaming information when you express interest in our events.

2.2 Information Collected Automatically

• Usage data: pages visited, time spent on pages, links clicked, and referring URLs.
• Device information: browser type and version, operating system, screen resolution, and device type.
• IP address: used for analytics and security purposes; we do not use IP addresses to identify individuals.
• Cookies and similar technologies: see our Cookie Policy for full details.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries and provide customer support.
• To send you our newsletter and gaming news updates (only with your consent).
• To improve the content, functionality, and user experience of our Website.
• To analyse website traffic and understand how our audience engages with our content.
• To organise and communicate about esports tournaments and community events.
• To comply with our legal obligations under Australian law.
• To detect and prevent fraud, abuse, or other harmful activity.

4. Legal Basis for Processing

We process your personal information on the following grounds:

• Consent: where you have given us explicit consent (e.g., newsletter subscription).
• Legitimate interests: to operate, improve, and promote our gaming media platform.
• Legal obligation: where we are required to process data to comply with Australian law.

5. Disclosure of Personal Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: trusted third-party providers who assist us in operating our Website (e.g., email delivery, analytics). These providers are bound by confidentiality agreements and may only use your data as directed by us.
• Law enforcement or regulatory bodies: where required by law or to protect the rights, property, or safety of ClutchFinal, our users, or the public.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to equivalent privacy protections.

6. Overseas Disclosure

Some of our third-party service providers may be located outside Australia. Where we disclose personal information to overseas recipients, we take reasonable steps to ensure those recipients handle your information in a manner consistent with the Australian Privacy Principles.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include secure HTTPS connections, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by Australian law. Newsletter subscriber data is retained until you unsubscribe. Contact form data is retained for up to 24 months for customer service purposes.

9. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete personal information.
• Withdraw consent for marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe we have breached your privacy.

To exercise any of these rights, please contact our Privacy Officer at [email protected].

10. Children's Privacy

Our Website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it promptly.

11. Links to Third-Party Websites

Our Website may contain links to third-party websites, including game developer sites and esports platforms. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

12. Cookies

We use cookies and similar tracking technologies on our Website. For detailed information about the types of cookies we use and how to manage your preferences, please refer to our Cookie Policy.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us:

• Email: [email protected]
• Post: Privacy Officer, ClutchFinal Pty Ltd, Level 4, 350 Collins Street, Melbourne VIC 3000, Australia
• Website: clutchfinal.pro/contact